about us
Established in 1978, we are a family run business who believe in delivering the cleanest, healthiest working environment for you, your staff and customers.
With over 40 years expertise in the industry, we have an enviable reputation for reliability, consistency and customer focused solutions. We also love to innovate and were the pioneers of grease filter exchange laundry services.
With Bright, you can be assured that you will receive the highest quality deep clean service, that respects the environment, at a fair price.
cleaning services
kitchen
extract
air supply
high level
filters
sensitive
sanitise
builders
unique
why us
Free ventilation report and certificate
Free full report, breaking down and evidencing what work has been completed to BESA TR19 Grease®, as well as a certificate issued on behalf of the Loss Prevention Control Board – an insurance-led initiative with BRE and recognised by fire safety authorities.
Pricing Matrix
Scientifically-priced quotations based on the size and materials of a facility, the type and condition of equipment, which are presented as an easily amendable shopping list.
97.2% Customer Satisfaction Rate
An independent feedback company contacts all of our customers the following day to check if they are satisfied with their clean, before sending them more detailed questionnaires. In 2020, 97.2% of responses were positive.
Industry Accredited
Holders of an approved ISO 9001 Quality Management system and are members of the SafeContractor, CHAS, NAADUK and LPS 2084 Red Book Schemes.
how we work
At Bright Hygiene how we work has two key focus areas – safety and quality.
These underpin how we continually maintain and enhance our training and management systems throughout the company. They ensure that not only do we have continuous monitoring processes in place, but also that we regularly review and improve our systems and procedures based on our findings.
We have an excellent track record in promoting the health, safety and wellbeing of everyone who could be impacted by our work:
- Our cleaning team
- Chefs
- Facilities managers
- Restaurant owners
- Your customers
The safe use of cleaning chemicals, the correct operation of specialist cleaning equipment, and the quality of our deep cleaning ensures that how we work upholds the highest industry standards. We haven’t achieved this alone, Bright Hygiene has always worked with our clients to ensure that we also work within their policies and best practices, in line with our internal safety methods.
Our specialist deep clean service will preserve your equipment for years to come.
We can also train your team how to clean effectively in-between visits to keep standards high.
Our independent customer service is second to none.
Every job is followed up by a call on the next working day from ‘The Customers View’. Any issues raised will be answered within 24 hours; that is our promise to you.
Our pricing is transparent.
Our quotes are detailed and thorough, just like our service. We are available 365 days a year. There are no additional charges for weekends or out of hours. We also have a guaranteed price match policy.
We operate a regulated business in a non-regulated industry.
There is no industry rulebook, so we have written our own. We run inhouse training programmes, and our management team carry out spot checks on 1 in 5 cleans, ensuring your clean is spotless.
Our team can be trusted and take pride in their work.
We get things right the first time! We have cleaning teams who carry photo ID and hold enhanced DBS certificates. As a customer you will be introduced to one of our dedicated friendly account managers who will manage your cleaning schedules.